Policies and Procedures
All instructor appointment availability is subject to change. Please wait for confirmation from instructor before arriving for an appointment requested using our online system.
You can call or email any instructor at any time to inquire about appointment availability or any questions you may have regarding the practice of Pilates.
Please wear comfortable athletic clothing you can move in. Baggy tops are not recommended as the instructor will need to see the body moving and working to give you the best Pilates experience possible.
At Thrive we kindly request that if you must cancel an appointment, you do so at least 24 hours prior to your scheduled appointment. If appointments are cancelled with less than 24 hours notice, your session will be deducted from your package or you will be subject to charge for that session (if you don't already have a package). In order to keep the studio running efficiently, we must enforce this policy. Emergency consideration does apply on a case by case basis.
Please inform your instructor of any injuries or conditions that may affect your performance/comfort in Pilates. Instructors are not liable for any injuries incurred as a result of non-disclosure.
Thank you for honoring our policies and helping us to "Thrive."
